Privacy policy

Privacy Policy

Last updated: July 3, 2026

QIN ("we," "our," or "us") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). QIN is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with our store:

 

  • Contact details: Your name, billing address, shipping address, and email address.

  • Financial information: Payment card information, transaction details, form of payment, and payment confirmation processed securely through our platform.

  • Transaction information: The items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us: Information you include when sending a customer support inquiry.

  • Device and Usage information: Information about your device, browser, network connection, IP address, and unique identifiers collected automatically via standard cookies when navigating the Services.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you place an order, contact customer support, or interact with our site.

  • Automatically through the Services: Through the use of cookies and similar technologies when you visit our store.

  • From our platform and fulfillment partners: From Shopify (our e-commerce platform) and Printify (our print-on-demand fulfillment partner) to execute and deliver your orders.

How We Use Your Personal Information

We use your personal information strictly for the following operational purposes:

  • Fulfilling Orders & Providing Services: To process your payments via Shopify, fulfill your orders, arrange for printing and shipping, send order confirmations, and handle customer service requests.

  • Security and Fraud Prevention: To provide a secure payment and shopping experience, detect or investigate possible fraudulent or illegal activity, and secure our services.

  • Communicating with You: To provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal Compliance: To comply with applicable federal and state laws, respond to valid legal processes, or protect our operational rights.

How We Disclose Personal Information

We do not sell your personal information. To fulfill your transactions, we disclose your data strictly to the following essential partners:

  • With Shopify: Our hosting and payment processing provider, which collects and processes personal information on our behalf to operate this storefront safely.

  • With Printify: Our print-on-demand supplier. We securely share your name, shipping address, and order details with Printify solely so they can custom-print and mail your physical items directly to your door.

  • Legal Obligations: To comply with any applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the platform. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We retain your personal information only as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live (including specific protections under US State privacy laws), you may have the following rights in relation to your personal information:

  • Right to Access / Know: You may request access to the personal information we hold about you.

  • Right to Delete: You may request that we delete the personal information we maintain about you.

  • Right to Correct: You may request that we correct inaccurate personal information.

  • Managing Communication Preferences: You may opt out of receiving promotional emails from us at any time by using the unsubscribe option in our emails. We will still send you transactional emails regarding your orders.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States, utilizing recognized legal transfer mechanisms to ensure data security.

Contact 

Should you have any questions about our privacy practices, or if you would like to exercise any of your privacy rights, please email us at care@qinhouse.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.